Proudly based in Chicago
Due to COVID-19, we are experiencing up to 7days delay on delivery of orders that made from Dec 25 2020 to Feb 15 2021
ORDERS WITH FREE SHIPPING SELECTED WILL TAKE 7-15 BUSINESS DAYS TO ARRIVE (PLEASE DO NOT EMAIL US IF THAT TIME FRAME HASN'T PASSED)
Due to high demand and the unforeseen events due to the virus, the US postal offices , FedEx or DHL might be experiencing delays in updating shipping status and shipping items.
Please be patient with us during this sensitive time.
All orders are packaged and shipped within 1-4 business days of ordering. Please remember that the typical delivery time frame is within 5-15 business days with free shipping and 5-12 business days with express shipping, depending on your location.
We know how important and time sensitive these items are for you and your family and we are doing our best to make sure you receive them as quickly as possible.
Thank you for your cooperation and understanding.
For more information on our shipping info please visit the link below to get a better understanding of how our shipping policy works /pages/shipping-info
Please check your order here:
For Customer Support please email us at firstname.lastname@example.org
For returns/refunds please read our return/refund policy here: https://socksana.com/policies/refund-policy
If you are eligible for return please fill out the form here https://socksana.com/a/returns
Wishing you and your family good health!
Chicago, IL 60706
*(Please if you have a question about the order, do not call us. We have 24/7 email support and we would like you contact us via email)